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What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites work properly, improve your experience, and provide information about how visitors use the site.

Some cookies are essential for the website to function. Others help us understand how our website is used so we can improve it.

Cookies do not usually identify you directly, but they may collect information about your device, browser, and how you interact with our website.

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How Crossroads Derbyshire Uses Cookies

Crossroads Derbyshire uses cookies to:

• Ensure the website functions correctly.

• Remember your preferences and settings.

• Improve website performance and user experience.

• Understand how visitors use our website.

• Protect the security of our website.

We do not use cookies to collect sensitive personal information about survivors accessing support.

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Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to operate and cannot be switched off.

They may be used for:

• Website security.

• Navigation and accessibility.

• Form submission functionality.

• Cookie preference settings.

Without these cookies, some parts of the website may not work correctly.

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Analytics Cookies

These cookies help us understand how visitors use our website.

They may collect information such as:

• Pages visited.

• Time spent on the website.

• Links clicked.

• Device and browser type.

This information is aggregated and anonymised wherever possible and helps us improve our website and services.

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Functional Cookies

These cookies allow the website to remember choices you make, such as language preferences or accessibility settings.

They help provide a more personalised experience.

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Managing Cookies

You can choose to accept or reject non-essential cookies through our cookie banner when you first visit the website.

You can also manage cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device.

• Delete cookies.

• Block cookies from specific websites.

• Block all cookies.

Please be aware that disabling some cookies may affect how the website functions.

 

Useful guidance is available from:

• Information Commissioner's Office (ICO)

• About Cookies

 

Cookies Set by the Website Platform
Our website is hosted by a third-party website provider which may place essential cookies necessary for security, performance, fraud prevention and website operation. These cookies are required for the website to function correctly and cannot be disabled through our website.

 

Safety and Privacy

Crossroads Derbyshire understands that many people accessing this website may be experiencing domestic abuse.

If you are concerned about someone monitoring your online activity, we recommend:

• Using the website's "Quick Exit" feature (where available).

• Regularly clearing your browser history.

• Using private browsing/incognito mode where safe to do so.

• Accessing support from a trusted device if possible.

Further advice is available on our Browse Safely page.

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Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, technology, or website functionality.

The latest version will always be available on our website.

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Contact Us

If you have any questions about this Cookie Policy, please contact:

Crossroads Derbyshire
PO Box 22
Glossop
SK13 8AE

Email: admin@crossroadsderbyshire.org

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​Last Updated: September 2026