This privacy policy sets out how we use and protect any information that you give us when you use this website and was updated in September 2026.

Crossroads Derbyshire is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

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We may change this policy from time to time by updating this page.

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Who We Are

Personal information submitted through this website is collected by Crossroads Derbyshire.

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What Information We Collect

We may collect:

• Your name

• Email address

• Telephone number

• Postal address

• Information you provide through contact forms

• Information provided when making a donation or applying for a role

• Technical information such as IP address, browser type and website usage data

 

How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide information you have requested

• Process donations

• Manage recruitment applications

• Improve our website and services

• Meet our legal and regulatory obligations

• Keep our systems secure

We will only use your personal information where we have a lawful basis for doing so.

 

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website.

You can manage cookie preferences through your browser settings.

For more information, please see our Cookie Policy.

 

Who We Share Information With

We do not sell your personal information.

We may share information with trusted service providers who support our systems and website. These organisations are required to keep your information secure and only use it for agreed purposes.

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How Long We Keep Information

We only keep personal information for as long as necessary to fulfil the purpose for which it was collected, or to meet legal and regulatory requirements.

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Your Rights

Under UK data protection law you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of information in certain circumstances

• Restrict or object to processing

• Request transfer of your data where applicable

• Withdraw consent where consent is the basis for processing

 

Contact Us

If you have questions about this Privacy Notice, please contact:

Crossroads Derbyshire
PO Box 22
Glossop
SK13 8AE

Email: admin@crossroadsderbyshire.org

 

Complaints

If you are unhappy with how we handle your information, please contact us first.

You also have the right to complain to the Information Commissioner's Office (ICO):

https://ico.org.uk/make-a-complaint